What's a realistic open rate / click rate?

Industry-relative. Service-business B2B: 25–40% open, 3–8% click. E-commerce: 20–35% open, 2–5% click. Lifecycle / transactional: 50–70% open, 10–20% click. We benchmark against your industry, not a fictional 'average'.

Will you write the emails too?

Yes. Strategy + design + copy + send + analyse — the whole stack. You approve before send (Slack/email approval flow). 24-hour SLA from draft to ready-to-send.

What if subscribers complain or unsubscribe heavily?

Unsub > 0.5% or complaints > 0.1% triggers an automatic pause and a redesign of the next send. We'd rather pause than damage your sender reputation. List health > list size, always.

How do I export my list if I leave?

Your ESP, your account, your list. We work inside Mailchimp/Klaviyo/SES under your billing. Cancel, revoke our access, the entire list and history stays with you. No 'data hostage' games.

Razorpay (UPI / cards / net-banking) or Stripe (international cards). GST-compliant invoices on every payment. One-time projects: 40% on kick-off, 30% midway, 30% on delivery. Subscriptions: monthly or annual in advance.

Can I cancel any time?

Yes. Subscriptions: cancel at the end of the current cycle. One-time projects: see our refund policy — pre-kickoff is 100% refunded, mid-project is pro-rated. We've never made a cancellation hard.

All services

marketing

Email Marketing

Lifecycle, broadcast, transactional — deliverability + design that converts.

Email Marketing by Sphyx Digital is a managed service for Indian and global brands. Engagements start at ₹20,000 / month, kick off within 5 business days, and ship the first deliverable in the first 2 weeks. Sphyx clients have driven $230M+ in revenue across 84+ brands.

From ₹20,000 / month

How we deliver Email Marketing

1. Brief
You fill the intake on the right. We read it the same day.
2. Plan
Within 24h, you get a scope, a price, and named owners.
3. Kickoff
Signed, deposit cleared, slack channel up, work starts.
4. Ship
Weekly demos and metrics. No black-box agencies here.
5. Operate
We can run it post-launch, or hand off clean to your team.

Not the right service?

Browse our full catalogue, or just describe what you need.

Questions we get a lot

Email Marketing — the real questions buyers ask.

Deliverability is our first focus. Authentication (SPF/DKIM/DMARC), warm-up sequences, list hygiene, send-time optimisation, and content patterns that satisfy filters. Most clients see Promotions-to-Inbox movement within month 1.

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Email Marketing

How we deliver Email Marketing

Current list size

Email Marketing — the real questions buyers ask.

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