The challenge
A vet clinic network ran on paper records. Vaccinations were missed; pet history was scattered.
All case studies
Pet Care
Booking + lifecycle platform for a veterinary clinic network
Pet-record across clinics + vaccination reminders + post-visit follow-ups; vaccination compliance up to 92%.
5 monthsClient: Veterinary clinic network
92%
Vaccination compliance
+64%
Repeat-visit rate
38%
Wellness-pack conversion
−55%
Admin time per visit
The transformation
Before vs After
BeforeWhere they started
WhatsApp · Sphyx
Hello?
Anyone?
...
- Paper records per clinic.
- Vaccinations missed.
- Care instructions verbal, often forgotten.
- No wellness-pack engine.
AfterWhere Sphyx took them
WhatsApp · Sphyx
Hi! Budget?
₹50-80L NCR
Routing to Priya ✓
Great
She'll call in 5min
✓
🐕
92%
- Per-pet digital record across clinics.
- WhatsApp vaccination reminders.
- Post-visit care auto-sent.
- Wellness-pack nudges drive recurring revenue.
Our approach
A sequential playbook — each step builds on the one before it.
1
Per-pet digital record accessible at any clinic.
2
Vaccination calendar with WhatsApp reminders.
3
Post-visit care instructions sent automatically.
4
Annual wellness-pack nudges per pet age.
Outcomes
Vaccination compliance
92%
Repeat-visit rate
+64%
Wellness-pack conversion
38%
Admin time per visit
−55%