The challenge
An edtech ran cohorts on Zoom + Google Drive + WhatsApp. Drop-off after week-2 was brutal; no one knew who was behind.
All case studies
Education & Training
Cohort-based learning platform for a niche edtech
Replaced Zoom-and-Google-Drive duct-tape with a real cohort platform — completion rate up 4×; NPS 64.
5 monthsClient: Niche edtech · finance + dev cohorts
4×
Cohort completion rate
4.2
Avg. weekly active days
8 min
Mentor query response time
64
NPS score
The transformation
Before vs After
BeforeWhere they started
- Zoom + Drive + WhatsApp duct-tape.
- Brutal week-2 drop-off.
- No visibility into who was behind.
- Mentor queries lost in chat noise.
AfterWhere Sphyx took them
🎓
4×
- Single cohort dashboard with progress visibility.
- Auto-nudges catch drop-off early.
- Peer-pair accountability.
- Completion rate up 4×.
Our approach
A sequential playbook — each step builds on the one before it.
1
Cohort dashboard with weekly progress per student.
2
Auto-nudge at 24h / 72h of inactivity.
3
Peer-pair matching for accountability.
4
Live + recorded sessions in one place.
Outcomes
Cohort completion rate
4×
Avg. weekly active days
4.2
Mentor query response time
8 min
NPS score
64