Sphyx
All case studies
Healthcare

Multi-location ERP for a dental chain

Consolidated 9 clinics onto one ERP — insurance-claim cycle cut 60%; doctor scheduling conflicts went to zero.

10 monthsClient: Dental chain · 9 clinics
The transformation

Before vs After

BeforeWhere they started
·Sales
·Inventory
·HR
·Payroll
·Accounts
·Reports
  • 9 disconnected clinic systems.
  • Patient records not shareable.
  • Insurance claims took weeks.
  • Doctor scheduling caused conflicts.
AfterWhere Sphyx took them
✓Sales
✓Inventory
✓HR
✓Payroll
✓Accounts
✓Reports
🦷
−60%
  • One ERP across 9 clinics.
  • Single patient ID, accessible anywhere.
  • Insurance claim cycle cut 60%.
  • Auto-reorder prevents stock-outs.

The challenge

9 clinics each ran their own system. Patient records weren't shareable; insurance billing took weeks; doctor scheduling was conflict-prone.

Our approach

  • Single patient ID across all 9 clinics.
  • Insurance claim automation with payer-specific templates.
  • Doctor scheduling with conflict-detection.
  • Consumables inventory with auto-reorder at threshold.

Outcomes

Insurance claim cycle
−60%
Patient-record retrieval
minutes → seconds
Doctor scheduling conflicts
8 / wk → 0
Consumables stock-outs
−78%