The challenge
A co-working chain had no real-time occupancy view across centres. Meeting rooms were over-booked or empty; members fought for desks.
All case studies
Real Estate
Occupancy + member-ops platform for a co-working chain
Real-time occupancy + meeting-room booking + member-ops lifted utilisation per square foot by 18%.
6 monthsClient: Co-working chain · multi-city
+18%
Utilisation per sq ft
12/mo → 0
Meeting-room conflicts
4 hours
Member-ops ticket resolution
+14%
Per-centre revenue lift
The transformation
Before vs After
BeforeWhere they started
- No real-time occupancy view.
- Meeting-room over/under-booking.
- Members fought for desks.
- Member-ops on email + WhatsApp chaos.
AfterWhere Sphyx took them
🪑
+18%
- Real-time occupancy per centre.
- Meeting-room booking with conflict resolution.
- Member portal for tickets + billing.
- Centre manager mobile app for ops.
Our approach
A sequential playbook — each step builds on the one before it.
1
Per-centre real-time occupancy dashboard.
2
Meeting-room booking with conflict resolution.
3
Member-ops portal: tickets, billing, perks.
4
Centre manager mobile app for daily ops.
Outcomes
Utilisation per sq ft
+18%
Meeting-room conflicts
12/mo → 0
Member-ops ticket resolution
4 hours
Per-centre revenue lift
+14%