Sphyx
All case studies
Automotive

Walk-in engine for a multi-brand car dealership

Meta → WhatsApp test-drive bot → showroom slot. Test-drive bookings up 3×; cost per booking ₹880.

3 monthsClient: Multi-brand dealership · 3 showrooms
The transformation

Before vs After

BeforeWhere they started
WhatsApp · Sphyx
Hello?
Anyone?
...
  • Brand-mandated ads with no first-party follow-up.
  • Test-drives not materialising.
  • Reps cold-called from raw lead lists.
  • Post-test-drive silence.
AfterWhere Sphyx took them
WhatsApp · Sphyx
Hi! Budget?
₹50-80L NCR
Routing to Priya ✓
Great
She'll call in 5min
🚗
  • WhatsApp bot books test-drive in 60 seconds.
  • Reps get context-rich handoff.
  • Post-test-drive nudge with finance info.
  • Test-drive bookings tripled.

The challenge

A multi-brand dealership was running brand-mandated campaigns with no first-party follow-up. Test drives weren't materialising.

Our approach

  • Click-to-WhatsApp ads per model + locality.
  • Bot books test-drive slot at nearest showroom.
  • Sales rep gets context-rich handoff card.
  • Post-test-drive nudge with finance + delivery info.

Outcomes

Test-drive bookings
Test-drive → enquiry-form conversion
71%
Cost per test-drive
₹880
Walk-in-to-sale conversion
28%