Terms & Conditions

Welcome to Sphyx Digital Private Limited. These Terms & Conditions govern your access to and use of our website, services, and digital products. By engaging with us, you acknowledge and agree to these terms. If you do not agree, please refrain from using our services.

This policy applies to clients worldwide, and certain provisions may be adjusted based on applicable local laws in different jurisdictions.

1. Definitions

  • "Company," "We," "Us," or "Our" refers to Sphyx Digital Private Limited.
  • "Client," "User," or "You" refers to any individual or entity using our services.
  • "Services" include branding, marketing, web development, software solutions, consulting, and digital products.
  • "Website" refers to sphyx.in.

2. Pricing & Payment Terms

2.1 Pricing Range

  • Our service pricing varies based on the scope and complexity of the project. General pricing ranges are as follows:
    • Branding & Marketing Services: ₹10,000 - ₹10,00,000+
    • Web Development & Software Solutions: ₹10,000 - ₹5,00,000+
    • Business Automation & Consulting: ₹15,000 - ₹2,00,000+
    • Subscription & Retainer-Based Services: Starting from ₹1,000 per month
  • Final pricing depends on the specific requirements, integrations, and deliverables agreed upon in the contract.

2.2 Payment Realization Clause

  • All payments made to Sphyx Digital Private Limited are subject to realization.
  • Service activation, project commencement, or license issuance will only occur after the payment has been successfully cleared in our bank account.

2.3 Accepted Currencies & Bank Charges

  • Prices are quoted in INR by default, with payments also accepted in USD, GBP, AUD, CAD, AED, and EUR.
  • All bank charges, transaction fees, and associated costs incurred in transferring funds to Sphyx Digital Private Limited shall be borne by the customer.
  • If charges are deducted at the time of transfer, the equivalent amount shall either be paid separately by the client or deducted from the prepaid balance held with Sphyx Digital Private Limited.

2.4 Invoicing & Late Payments

  • Payments must be made as per the agreed invoice terms before work begins or based on milestone agreements.
  • Late payments beyond 7 days will incur a 5% penalty per week.
  • Services will be suspended for non-payment exceeding 30 days, and legal action may be pursued if necessary.

3. Service Availability & Downtime Policy

  • Sphyx Digital Private Limited is not liable for any service disruptions caused by third-party platforms, hosting providers, payment gateways, or external services.
  • No penalties or refunds will be applicable for downtime caused by third-party service failures.
  • A timeline for service resumption shall only be provided if received from the third-party provider.

4. Intellectual Property & Code Access

4.1 Code Access Restrictions

  • Sphyx Digital Private Limited does not provide access to website code, backend files, or development assets to any third-party developers, agencies, or service providers.
  • Any request for access must be made in writing and will be considered only under exceptional circumstances.

4.2 Third-Party Access & Licensing Fees

If a client requests third-party access, the following conditions apply:

  1. The client must sign an NDA & Non-Compete Agreement.
  2. A license fee of 50% of the Total Project Cost (as per Invoice/Agreement) shall be charged before access is granted.
  3. This license is subject to an annual renewal fee (if applicable) for up to five (5) years.

4.3 Unauthorized Copying or Imitation Penalty

  • Copying, reproducing, or imitating any website code, backend files, software, or digital assets without authorization will result in a penalty of 10 times the total project cost.
  • Legal action will be taken to recover damages, and Sphyx Digital reserves the right to suspend services and revoke licenses.

5. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by Indian laws (for Indian clients) or applicable international contract laws for global clients.
  • In case of disputes, arbitration in New Delhi will be the final and binding resolution method.

6. Amendments & Updates

  • We reserve the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any modifications.

8. Contact Us

For any inquiries related to these Terms & Conditions, please contact us at:

📧 info@sphyx.in
📞 +919654877499

By engaging with Sphyx Digital Private Limited, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.